AI Expert Chat

The AI Expert Chat is a conversational activity grounded in one of your Knowledge Bases. Unlike the general AI Tutor, it answers from the specific documents you provide, making it well suited to course materials, policies, or reference content.

Before you start

Create and sync a knowledge base with the source documents the chat should draw on. See Knowledge Bases.

Authoring an AI Expert Chat

  1. Add an AI Expert Chat activity to a course via Deep Linking.

  2. Select the knowledge base the chat should use as its source of truth.

  3. Configure the chat’s framing and any introductory guidance for learners.

  4. Save and publish. See Editing Activities In Place.

The learner experience

  1. A learner launches the activity and sees a chat interface.

  2. They ask questions; the assistant retrieves relevant passages from the connected knowledge base and answers based on them.

As with other AI tools, interactions are logged and metered against your credits.

Tips

  • Keep the knowledge base focused — a tightly scoped set of sources produces more reliable, on-topic answers than a large, mixed collection.

  • Re-sync the knowledge base after updating its sources so the chat reflects your latest content.

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